OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
259 ratings and 130 comments received in the last 90 days.
31 July 2025
Everything was explained clearly and the venue was pristine.
29 July 2025
Amazing service. Very friendly staff.
22 July 2025
Ben was great. From running through paperwork to introducing me to my new car and talking me through it all. I'm so chuffed I got to pick it up on 'Chocolate Friday' too ??
06 July 2025
Everything ran very smoothly
05 July 2025
Great service
05 July 2025
Great car and service
04 July 2025
Everything is explained, nothing is too much trouble. Seamless & professional.
02 July 2025
Jamil organised a grand reveal and it made the experience all the more special. He also took the time to make sure I understood everything.
03 June 2025
As above
24 August 2025
It was a nice at atmosphere waiting for the service to e done.
20 August 2025
Great experience
19 August 2025
Louis was great and very thorough. He provided great and detailed service and went through the report with me and gave me advice. Will be going back for sure.
18 August 2025
The communication throughout the whole process is fantastic
18 August 2025
Helpful video, work completed in 1 day
18 August 2025
10/10
17 August 2025
very helpful
17 August 2025
very friendly and efficient
15 August 2025
Friendly staff. Professional service.
14 August 2025
Prompt service kept me updated
03 August 2025
My experience and customer journey was amazing from start to finish largely thanks to Tony Gair as he guided me from start to finish as a first time buyer.