OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
262 ratings and 133 comments received in the last 90 days.
22 July 2025
Ben was great. From running through paperwork to introducing me to my new car and talking me through it all. I'm so chuffed I got to pick it up on 'Chocolate Friday' too ??
06 July 2025
Everything ran very smoothly
05 July 2025
Great service
05 July 2025
Great car and service
04 July 2025
Everything is explained, nothing is too much trouble. Seamless & professional.
02 July 2025
Jamil organised a grand reveal and it made the experience all the more special. He also took the time to make sure I understood everything.
03 June 2025
As above
30 May 2025
Delivery was a really special day made easy and stress free.
29 May 2025
Quick turn around was informed every step of the way, all functions of the car explained in detail - she's always happy to help
29 July 2025
Courtesy call day before gave the wrong time Person I deal with appeared a little distracted Booking made well in advance but was given Mini rather than comparable car Had to call dealership at 4:30pm for an update Not offered new service plan
29 July 2025
Good service and communication
29 July 2025
They explained every thing in details and what they have done
28 July 2025
Friendly staff, car was completed on time plus the waiting area with coffee machine / biscuits was great!
28 July 2025
Everything was explained cleanly and agent went above and beyond what was expected
27 July 2025
Excellent customer service reliability and efficiency.
27 July 2025
Excellent
27 July 2025
Very polite and accommodating.
26 July 2025
Please see above
24 July 2025
Did exactly what I asked and had a professional Service Adviser
29 July 2025
Amazing service. Very friendly staff.